Last updated: 06/09/2026
The Association for North-South Mutual Aid (AENS) is committed to protecting the personal data of visitors, volunteers, partners, donors and users of its website.
This Privacy Policy explains what information may be collected, how it is used and what rights you may have.
1. Data Controller
The controller responsible for personal data collected through this website is:
Association for North-South Mutual Aid (AENS)
27 Jean Bart Street
59000 Lille
France
Email: aensasso33@gmail.com
Phone: +33 7 75 78 74 73
2. Personal Data We May Collect
Depending on the features used on the website, AENS may collect:
- first and last name;
- email address;
- phone number;
- postal address;
- information submitted through contact forms;
- information relating to volunteer applications;
- information relating to internship or mission applications;
- partnership-related information;
- information required to process donations;
- technical information relating to website usage.
AENS is committed to collecting only the information necessary for the relevant purpose.
3. How We Use Personal Data
Personal data may be used to:
- respond to contact requests;
- manage volunteer applications;
- manage internship or mission applications;
- process partnership requests;
- process donations;
- send information where the user has given consent;
- maintain and secure the website;
- measure website traffic where permitted;
- manage the association’s administrative activities.
4. Legal Basis
Depending on the circumstances, personal data may be processed on the basis of:
- the user’s consent;
- the performance of a requested service or relationship with AENS;
- compliance with a legal obligation;
- AENS’s legitimate interests, where applicable.
5. Data Recipients
Personal data may be accessed by authorized members of AENS.
Data may also be shared with technical service providers where necessary to operate the website or provide a requested service.
Such providers may only process the data for the purposes for which they have been engaged.
6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or for the period required by applicable law.
Retention periods may vary depending on the type of information and the purpose of the processing.
7. Data Security
AENS implements reasonable technical and organizational measures designed to protect personal data against loss, misuse, unauthorized access, alteration or disclosure.
8. Your Rights
Depending on the applicable data protection regulations, you may have the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability where applicable;
- right to withdraw consent where processing is based on consent.
To exercise your rights, contact AENS at: aensasso33@gmail.com
Your request may need to contain sufficient information to verify your identity and protect your personal data.
9. Complaints
If you believe that your personal data has not been handled in accordance with applicable data protection laws, you may contact AENS to seek clarification or resolution.
You may also lodge a complaint with the competent data protection authority in France (the CNIL).
10. Cookies
This website only uses cookies that are strictly necessary for its technical operation (for example, remembering your light/dark display preference, stored locally in your browser).
No analytics, advertising or tracking cookies are set by default. Should AENS add such a tool in the future, your consent would be requested beforehand through the website’s cookie banner, in accordance with applicable regulations.
11. Third-Party Services
Some website services may be provided by third-party providers, notably website hosting and, where applicable, the HelloAsso donation platform for secure payment processing.
The exact list of services used will be detailed in this policy as they are put in place.
12. Changes to This Policy
AENS may update this Privacy Policy to reflect changes to the website, its services or applicable regulations.
The latest update date will always be displayed at the top of this page.